Last update on September 29, 2026.
At Les Jettoises, we do our utmost to prepare and ship your orders quickly, with care and love.
Here is all the useful information regarding the delivery of your items.
Order preparation
All orders are prepared and shipped from our boutique located at:
Chaussée de Jette 598, 1090 Jette – Brussels – Belgium
Orders are processed within 3 to 6 business days (excluding weekends and public holidays).
Delivery methods and timeframes
Les Jettoises only delivers within Belgium.
Orders are shipped via DPD, either to a pickup point or to your home, as chosen.
🇧🇪 DPD Delivery - Pickup point
Estimated timeframe: 4 to 5 business days
Delivery fee: €6.50
Free delivery on orders over €130
🏠 DPD Delivery - Home delivery
Estimated timeframe: 4 to 5 business days
Delivery fee: €7.90
Free delivery on orders over €130
Delivery timeframes are provided for information purposes only and may vary depending on the carrier and circumstances related to the delivery.
Once the order has been shipped, the customer will receive a confirmation email containing tracking information for their parcel.
In the event of a problem or delay regarding delivery, the customer may contact Les Jettoises at contact@lesjettoises.be so that we may take the necessary steps with the carrier.
Click & Collect
You can collect your order from the boutique for free. Choose the "Click & Collect" option when placing your order.
A preparation time of 48 hours is required before collection. You then have 14 calendar days to come and collect your order.
After this period, the order will be considered abandoned and automatically put back into stock. In this case, a refund will only be issued upon request and may be subject to administrative fees, unless otherwise agreed in exceptional circumstances.
For any extension request, send us a message via Instagram or contact us at: contact@lesjettoises.be
Incorrect address or unclaimed parcel
Please check your delivery information carefully before confirming.
In the event of a parcel being returned due to an incomplete address or failure to claim, reshipping costs will be at the customer's expense.
Need help?
For any questions related to delivery, write to us at: contact@lesjettoises.be
We will get back to you as soon as possible.
